Deliver exceptional customer service with powerful technology to make every support interaction proactive.
Do less, achieve more with advanced auto dialers.
HoduCC Call Center Software is built for today’s support teams to act with complete customer knowledge powered by advanced technology which makes calling and responding personal.
Fuse automation with innovation to inspire a deeper connect.
Combine automation sensibly with innovation to streamline work with our award-winning dialers and advanced call support tools.
Drive better productivity, operational efficiency, and experience by adopting smart workflows which keep your agents and customers happy alike. Push boundaries by connecting all the dots in customer calling processes through cutting-edge dialers, IVRs, and robust reporting metrics. Enable real-time decision-making with immediate updates to acknowledge and exchange information as it happens.
Yes, you can use HoduCC’s Click-2-Call API, which can be used with third-party integrations.
Yes, HoduCC has WebPhone API which can be used for integrations to make and receive calls directly from the 3rd party CRM.
As an omnichannel contact center software, HoduCC supports all the popular social media channels.
Facebook – Post/Comments and Messenger requests
Instagram – Post/Comments requests
Twitter – Direct Message requests
WhatsApp – Inbound chat request from customers to WhatsApp Business Account and Agent can send one to one Outbound WhatsApp to customer based on the pre-approved template(s) from WhatsApp
Telegram – One-to-one chat requests
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