Excellent Call Center Software
I’m happy to share, it;’s a great experience using HoduCC Call Center Software. Its smart and advanced features are really wonderful and great tech support team. Keep up doing good work HoduSoft team.
Yes, you can use HoduCC’s Click-2-Call API, which can be used with third-party integrations.
Yes, HoduCC has WebPhone API which can be used for integrations to make and receive calls directly from the 3rd party CRM.
As an omnichannel contact center software, HoduCC supports all the popular social media channels.
Facebook – Post/Comments and Messenger requests
Instagram – Post/Comments requests
Twitter – Direct Message requests
WhatsApp – Inbound chat request from customers to WhatsApp Business Account and Agent can send one to one Outbound WhatsApp to customer based on the pre-approved template(s) from WhatsApp
Telegram – One-to-one chat requests
I’m happy to share, it;’s a great experience using HoduCC Call Center Software. Its smart and advanced features are really wonderful and great tech support team. Keep up doing good work HoduSoft team.